Privacy Policy

What Information Do We Collect?

Personal Data:

When you use our website or mobile app, we may collect certain personal data such as your name, email address, residential address, phone number, and other information you voluntarily share with us through our contact form or other forms on the site.

Usage Data:

We may also collect information about how you use our website and app, such as IP address, browser type, time zone, pages you visit on our site, time spent on those pages, and other statistical information.

App-Specific Data:

When using our mobile application, we may collect information about your event preferences, location data (with your permission), and interactions within the app to provide you with personalized event recommendations.

How Do We Use Your Information?

We use your personal data only for the purposes for which it was collected, such as responding to your inquiries, scheduling services, or sending relevant information you requested.

We use usage data for analysis purposes to improve our website and app and provide a better user experience.

We may use your data to send you notifications about events, updates, and features that match your interests and preferences within the app.

How Do We Protect Your Information?

We securely store and protect your personal data from unauthorized access using various technical and organizational measures. We implement industry-standard security protocols including encryption, secure servers, and regular security audits.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. You may request deletion of your data at any time.

Sharing Your Information

We will not share, sell, or transfer your personal data to third parties without your consent, except in cases where it is necessary to fulfill legal obligations or with service providers who assist us in operating our website and app (such as hosting providers, analytics services, etc.). These third parties are bound by confidentiality agreements and may only use your data for the purposes we specify.

Third-Party Services

Our app may integrate with third-party services for analytics, payment processing, and other functionality. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to data portability and the right to object to the processing of your data. To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and app. You can control cookie settings through your browser or device settings.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy.

Contact

If you have any questions or wish to exercise your rights regarding your personal data, please contact us at info@trackture.rs

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Please check this page regularly for the latest information.

Consent

By using our website and mobile application, you consent to the processing of your personal data in accordance with this Privacy Policy.